Everybody has questions when researching a new product. Our Frequently Asked Questions section (FAQ’s) covers not only the usual Pricing questions, but also everything from, ‘What is my return on investment?’ to ‘What happens to my personal data?’.

Pricing Questions

Is there a Free Trial?

YES for all Apps except Training & Classroom. Also, different Apps have different trial periods, so email operations@locstatt.com and we will be happy to discuss what will work best for your particular situation.

What is my company’s Return On Investment?

A Locstatt client on a drilling facility, recently performed a return on investment or ROI calculation for the Locstatt process simply based on the cost of personnel resource savings. The results were overwhelming as detailed HERE

What does the Basic Membership Fee of $260 cover?

For many of our clients, the work load that our Help & Support Team covers for the membership fee has meant a significant reduction with onsite costs in terms of HSE personnel.

These tasks and customizations cover, but are not limited to,

  • The conversion of Power Point, Word & PDF Training content;
  • Uploading of Audit & Inspection content & form conversion;
  • Data maintenance, creation, and update of company information;
  • Provision of technical support and common troubleshooting;
  • Update employee lists, training records, requirements; running of diagnostic reports to ensure integrity of information;
  • Provide training sessions to customers and users;
  • Provide help and assistance on queries related to use of Locstatt software and web system;
  • Follow-up with users to ensure issues have been resolved or need additional assistance; follow-up and update customer status and information.

It also covers further customization performed on a case by case basis at our discretion and, depending on the nature and size of the customization required.

What is your charge for Company Size?

We charge $1 per Active Employee per month to make up the Company Size.

How do you determine the Company Size?

Company size is made up of the actual number of Active Employees who have had an interaction each month in the system; it is not based on the entire size of your Company.

How do you define an Active Employee or Interaction?

An Active Employee is anyone from your company that interacts with the Locstatt System

Using Active Employees to determine monthly cost is a huge competitive advantage when comparing to our competitors. We believe everyone should be part of the compliance conversation and building a strong compliance culture is key to that. By having all your Active Employees in the system, Locstatt can create more intelligent permissions and escalation settings, create unique user experiences, deliver ‘just-in-time’ learning and notifications, and much more.

Are we charged for our entire Company Size?

NO, you are only charged for Active Employees registering in the System each month which includes Post Training loaded when applicable.

Note: This is what makes Locstatt very unique in the world of HSE technology service providers.

Do I get a discount if I use multiple Modules?

Yes. If you choose 4 Modules you get a 5% discount on the total Module price, and if you choose 5+ Modules you get a 10% discount.

What does User Access mean?

Someone with a Username and Password connected to a Company email that has Access to the Locstatt System, usually for recognized employees, supervisors or upper management who need to view the entire range of application findings, remedial actions, reports and dashboard analysis etc

Are there different levels of User Access?

YES, the User Access portal can be opened, for example, for simply performing a BBS, or Audit, right up to the top level of viewing the entire Company Performance Overview, viewing and assigning remedial action and reports; plus adding or deleting actions where necessary. You can decide what level of User Access you would like to open up for individual employees.

What do you charge for User Access?

We charge a flat fee of $4 per User Access per month regardless of level. This structure was setup specifically to reduce costs to many of our clients who are what would be termed as ‘heavy duty’ clients.

Are we locked into a 12 month term?

NO, we don’t believe in locking people into anything. When you invest in us, we invest in you; but you are welcome to walk away at any time.

Can I Pay by Credit or Debit card?

YES, we accept all types of payment; ACH, Wire or by Card, although a Card payment will incur a 1.5% payment convenience fee.

Do I have to pay for all of my workers?

NO. Everyone in your company is loaded into the Locstatt System and given a unique Locstatt ID, but you only pay for the Employees that are actually Active that month. In general this makes Locstatt a more affordable platform than its competitors.

What happens if we want to cancel?

You email operations@locstatt.com and give us 30 days notice; this is all that is required to close your account. As we invoice on a monthly billing cycle, if the 30 days notice spills over into a new month, you will only be charged pro-rata for the last few days.

Do I pay for training my team on how to use Locstatt?

For the Basic Membership there is no charge for the initial Company set-up and Training on individual Apps chosen. Your monthly subscription fee also covers additional training for up to three hours per month every month, with further free training for any new App subscribed to after initial set-up is complete.

What if it’s too expensive for our budget ?

Implementing our system costs about the same as a Cup of coffee a month per employee for a company with 500 employees.

That is attainable to most companies and is a good investment when it comes to prevention. Systems that encourage safety reporting, simplify administration and help you see patterns can be invaluable in reducing accidents.

Simply start with only one department or facility, select one or two apps and you will very quickly understand the value for inclusion in your next year’s budget.

On top of that, according to OSHA, one workplace injury costs $36,000 on average (and may cost more indirectly) so systems like this make sense from safety and financial perspectives. Finding ways to maintain awareness of safety issues is a perfect way to remain vigilant and improve safety in your operations.

I like it, but I’m not sure whether it’s the right product for us?

No worries. Our product is unique, addressing challenges of real business users. Locstatt is a heavy duty industrial application, it was designed with the front line workers in mind, so it is simple enough for non-technical people to use, but robust enough to provide enterprise quality results. Arrange for a custom demo and free trial to clear all your doubts. Reach us Here

System Questions

How much customization will you complete free of charge?

All initial Company Set-up as explained above, is free of charge. Further customization is performed on a case by case basis at our discretion and, depending on the nature and size of the customization required, will be performed free of charge or by a signed and mutually agreed price.

Are any parts of the Locstatt System stranded?

NO. One of the beauties of our system is the complete integration of every App, allowing for Real Time data compression and live reports showing leading indicators as seen in the Company Performance Overview. The more Apps you use the bigger the picture, and the clearer your Company’s strengths and weaknesses will become.

Whenever I perform an Audit, BBS, Hazard Hunt etc, I want the report to automatically upload and have the remedial action report automatically sent to selected management; can the Locstatt System do this?

YES, you are in complete control of when & how reports are emailed, and to whom they are sent within your Company. Information, once gathered, should be accessible and actionable. If you can’t easily use it, why would you collect it?

Is the Locstatt System easy to use?

YES. Even though Locstatt is a heavy duty industrial application capable of dealing with company sizes anywhere from 10 to 100,000 Active Employees, it was designed with the front line workers in mind, it is simple enough for non-technical people to use, but robust enough to provide enterprise quality results.

Do I need specific hardware or specialized IT experts to run and install the Locstatt System?

NO, just the smartphones you always carry – or the computer on your desk, or your tablet. There isn’t anything to maintain or buy. Locstatt’s mobile app will work on any up to date Apple or Android mobile device, typical smartphones or tablets.  Its back-end manager portal works on any browser and can be accessed from any computer or tablet.

How do I reset my password for User Access?

Email contact@locstatt.com , our Help team will send out a reminder to your registered Company email.

What if I already have an Audit & Inspections package?

You’re ahead of the game if you do. Here are some things for you to consider:

Is your current system stranded technology, or does it integrate automatically with your entire Safety Management System?

Is the system you use today easy for your employees to use? Do they actually use it?

Does the system you use today create an electronic report of the results, including inspection fails, action items and resolutions?

Can inspectors send requests from the field to people for help getting inspection fails resolved quickly?

Does the system eliminate double handling text entry and paperwork?

We are already using a system for reporting incidents and close calls; what does Locstatt’s package bring to the table?

That’s great, you’re ahead of the bulk of companies who still use paper forms – but there are some factors to consider:

Is your current system stranded technology, or does it integrate automatically with your entire Safety Management System?

Can you customize the reporting categories such as root cause analysis etc?  

Is your system easy for your employees; are they actually using it?

Are all accidents and injuries being reported? When they are reported, do you receive them in real time?.

Do you think you are getting reports of all incidents and close calls in real time, or close to it?

Does your current system automate regulatory reporting such as that required by OSHA?These are some features that make Locstatt a popular choice for safety professionals across many industries

How do companies use Locstatt’s BBS reporting to truly improve?

By reporting substandard conditions from the field safety professionals can act quickly to remedy dangerous situations and the ability to make suggestions show an appreciation for worker feedback logs that creates a way to collect those ideas for evaluation and action.

What makes Locstatt’s analytic dashboard so valuable?

Most companies collect information about operations, incidents and close calls that have occurred at their facilities, but many have no easy way to compress and understand that information. The Locstatt analytic dashboard provides a fast integrated way to view large amounts of data that helps identify patterns of behavior or even situations that have not necessarily resulted in problems to date. This allows you take proactive action in addressing areas of concern before they manifest into problems.

What if our company doesn’t permit cell phones on the factory floor or on the job site ?

Occasionally we see that. Most Companies usually overcome this hurdle by placing workstations strategically around the work area/tea room for use by any worker. Generally the Locstatt solution has a flexible architecture that can adapt to most deployment needs .

What if I lose internet connectivity while performing an audit or inspection?

You can continue to complete the Audit or BBS or whatever action you were performing. Your information will be saved, and when your device re-establishes connection to the internet, it will be automatically uploaded to the system.

Training + Classroom Questions

With the Classroom/Training App, can I deliver our in-house training to multiple facilities simultaneously?

YES you can. Whether your facilities are just spread around Texas, across the whole of the USA, or in different parts of the World you can train multiple employees at multiple locations all at the same time.

Do I pay to have our current In-House Training converted and uploaded into Locstatt?

NO, it’s all part of the Customization Service. Send us your MP4 videos, Power Point presentations, or Word Docs, and we will convert and upload the content ready for your first Training session all free of charge.

Can I Save my Signature?

YES. You can save a copy of your electronic signature for use at HSE Meetings, Training sessions, and completed Audits etc. This saves a lot of time and streamlines your morning meetings.

The signature is optional, not Mandatory.

Do you provide a Digital Time & Date Stamp for training modules?

YES.

How do we have proof of each person taking a course?

Your employees will have a unique Username & Password to log in for each course or Training session. Plus the Locstatt system saves the Location address and device type where the user is taking the training.

Will our instructors have the ability to confirm knowledge transfer?

YES. While a course is in progress, your instructors have the ability to see in real-time the individual answers each participant chooses. This enables them to pause the session and re-iterate a certain point where needed, or to help an individual person accordingly.

Is there a feature to crosscheck training taken/expired/close to expiration?

YES. The Training Matrix clearly shows the Status of all Company Training. The Locstatt system also sends monthly email notifications highlighting employees that have courses due to expire the following Month.

Do I have the ability to check Training Status by course/employee/facility entrance requirements?

YES. Training can be viewed in the Training Matrix and be checked by employee, course, date, or facility. You can quickly and easily see who has what training, when they took it, and when it is going to expire. Also you can work with the Facility Logbook application to see people on site and their training status.

Is the Classroom & Training App integrated with my SMS?

YES. All in-house training is automatically recorded and tracked back to the Locstatt dashboards. Additionally all third party Training can also be uploaded and integrated into the system.

Do I need to purchase additional equipment to perform the In-House Training via the Classroom App?

NO. Classroom training can be performed on an individuals mobile phone via WiFi, or in front of a large group on any TV screen or Monitor connected to a Windows/apple computer.

General Questions

What does the Company Customization cover?

Company customization starts at day one with the conversion of Power Point, Word & PDF Training content, including Training requirements, Employee Training records; uploading of Audit & Inspection content & form conversion including Vehicle & Equipment Lists, BBS categories and subcategories, Incident types, Root Cause categories, JSA’s; data maintenance, curation, and update of company information including, Employee list, Facility and Locations, Department and Job Positions & Clients; Risk Matrix.

Do we get to pick and choose which Apps we want to use?

YES, and you can add or delete apps without penalty; use just one or implement all nine for the total integration of your entire Safety Management System. The more Apps you use the bigger the picture, and the clearer your Company’s strengths and challenges will become.

If an Active Employee performs 5 Audits, 3 BBS and has 2 Post trainings loaded; do they get counted 10 times towards Company Size costing?

NO, once an Active Employee’s Locstatt ID has been registered as ‘active’ somewhere in the system for that month, that counts as 1 towards the Company Size; so $1 for that Active Employee regardless of the number of times they access and use the system.

Note: This right here makes Locstatt very unique in the world of HSE technology service providers.

What happens if we choose an App, then decide we would rather not use it?

You email operations@locstatt.com and we will arrange to have that App removed from your system. As we work on a monthly billing cycle you will only be invoiced pro-rata for what you used for that part of the month if applicable.

What happens to my personal data?

Personal data will be collected, processed and used by Locstatt for the purpose of providing the Service and to facilitate transactions that Customer enter into with Locstatt through the Service. Personal data will not be used for marketing purposes and will not be disclosed to any third parties (including advertisers and suppliers). All Customer information will be treated as confidential and shall not be disclosed to any third-party without the express written consent of Customer.

What sort of Support do I get when I get stuck?

Our Help & Support Team is available via instant chat line, email contact@locstatt.com or phone line +1 (281) 886-0829 from 6am to 6pm CDT .

Can I delete my personal data?

Disposal of Data is not automated. Data will be deleted within 24hrs of direct request from Customer. This deletion will be confirmed and warranted in writing that Locstatt has returned, deleted, or destroyed all copies of Company Data.

What happens if we want to cancel?

You email operations@locstatt.com and give us 30 days notice; this is all that is required to close your account. As we invoice on a monthly billing cycle, if the 30 days notice spills over into a new month, you will only be charged pro-rata for the last few days.

How can I get my password  for user access if I forgot it?

Email contact@locstatt.com , our Help team will send out a reminder to your registered Company email.

Still got a question that’s not listed? Contact us Here and we’ll be happy to answer.